My deposit is pre-approved. What does this mean?

If you try and make a deposit and you get a pre-approved message, this means that your card is accepted to be used on our website, but it was not approved by your bank. In many cases your bank has reached out to you to verify the transaction. Once you have approved it we recommend you submit the deposit again.

Please contact our Customer Service at 1-844-444-BUSR (1-844-444-2877) so we can determine what would be the best way to process your deposit successfully.


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