General rules for eFootball, eBasketball, and eCricket – match markets
1. Wrong Score/Odds: If bets are placed with incorrect odds, all aff ected tickets will be canceled.
2. Wrong Teams/Players: If the game is stopped early and there hasn’t been a significant event (like a goal), the game may be restarted. If a significant event has occurred, all other markets will be canceled.
3. Camera Issues: If a camera fails and can’t be fixed quickly, settled markets will stand, but all others are canceled. The same applies if the camera fails during a key event.
4. Twitch Stream Issues: If the stream is off for the entire match, all markets are canceled. If it goes down during a key event, settled markets stand, but others are canceled.
5. Game-Breaking Bugs: If the timing of a bug is unclear, the entire match is canceled. If the timing is clear, markets up to that point are settled.
6. Game Crashes/Internet Outages: Settled markets stand, but all others are canceled.
7. Nameplate/Gamepad Color Issues: These do not warrant any market cancellations.