To send your bank statement:

1. Login to your BUSR account.
2. Tap/Click on your My Account menu.
3. Navigate to the “Messages” section.
4. Tap/Click on the “Compose Message” button or the icon shaped like an envelope on your mobile device.
5. A ‘Compose message window’ will be presented to you.
6. In the “Subject” line, enter “Bank Statement“.
7. Click on the “attachment” icon shaped like a “paper clip”.
8. Attach your digital document files.
9. Click “Send“.

The following information needs to be clearly visible on your Bank Statement:

• Account Holder’s Name
• Your Bank’s Logo
• Date (Cannot be older than one week)
• At least the last 4 digits of your bank account
• The account’s current balance
• The image must be clear. Any altered images will not be accepted.
• Important: For your privacy, you can to block out any non-relevant information before submitting your bank statement.

Our document processing team retains the right to reject documents and request new ones.